Never miss a caller again — even when you're out on a job.
IVR Solutions answers your phone 24/7. The AI Voice Agent talks with callers, answers hours, services and pricing questions, checks live appointment availability, and takes messages. If the AI allowance runs out, the classic Phone Tree takes over — callers never hit a dead line.
Hear it, don't just read about it
Demo clips, voiced synthetically for this preview — not real customer calls.
A caller books an appointment
Caller asks about next week and their ZIP code. The assistant checks the area, offers Tuesday at 10am, and sends an SMS registration link.
Tip: on a phone, swipe through the clips with the Previous / Next buttons — each panel slides in.
Pick a call your business actually gets
These are the repeatable calls the assistant is built for. Pick one to see how it is handled.
Book, without phone tag
The caller asks for a time, the assistant checks live availability, reads the next open slot, and texts a registration link. No callback queue, no missed slot.
Hear a similar exchange in the demo clips above: Hero call — 30 sec. All clips are synthetic demos, not real customer calls.
Build, test, deploy, monitor — in that order
Build
Write your greeting, hours, service area, and booking. One assistant, in your words.
Test
Try it in Simulated Chat — a dry run with no real call placed — then call it from a second phone.
Deploy
Attach your number, or forward your published number to your Plivo number. Callers dial the number they already know.
Monitor
Review call history, messages, and voicemail. Fix one thing, re-test, and repeat.
Built for appointment-based businesses
If most of your calls ask the same two things — “When are you available?” and “How much does it cost?” — your phone assistant can answer them while you work.
📅 Appointment booking
Reads out live availability from your booking system, then sends an SMS link to complete registration. EasyAppointments and Acuity are supported, and other booking systems can also be integrated — reach out to our sales team to discuss yours.
✨ Caller conversion
Turns a ringing phone into a booked appointment, instead of a missed call and a voicemail you may never return.
🌳 Customizable Phone Tree
Collect the reason for the call, leave a voice message, forward to a live person, or read out pricing.
📍 Service-area screening
Checks the caller's ZIP code: in-area, extended-area, or outside your service area.
🕘 Business hours, handled
Different handling for open, closed, and out-of-office periods.
🌙 24/7, without a front desk
Answers at night, on weekends, and while you're on another call.
How a call goes
Greeting
Your own greeting, in your business's voice and tone.
Answer or triage
AI answers directly, or the menu guides the caller by keypad.
Book or message
Check availability, send an SMS link, take a message, or transfer.
You follow up
Messages and bookings reach you — no lost opportunity in a voicemail pile.
Frequently asked questions
What is the difference between the Phone Tree and the Voice Agent?
The Phone Tree is a keypad menu: callers press keys to hear availability, services, or leave a message. The Voice Agent talks in conversation instead of a menu. You can run either, or let the Voice Agent answer and fall back to the Phone Tree.
What happens when my AI minutes run out?
Calls fall back to the Phone Tree automatically. Callers still get a menu, messages, and booking help — never a dead line. Prepaid top-ups of $25 or $50 never expire and turn the AI back on.
Can I keep my own phone number?
Yes. Forward your published number to your Plivo number, and callers dial the number they already know while the assistant answers. See the call-forwarding tutorial in Docs.
Which booking systems work with it?
EasyAppointments and Acuity are supported, and other booking systems can also be integrated. Reach out to our sales team to discuss yours.
Simple pricing, starting free
Start free to test the Phone Tree. Standard adds the AI Voice Agent for $50 a month.